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Prospective Student FAQ's

  1. Where is the School of Law Service Desk located?
  2. How do I login to the School of Law network?
  3. What is my UMID or Cnumber?
  4. Where are the network printers located?
  5. How do I configure my laptop to print wirelessly via UPrint?
  6. Where can I find Library Maps?
  7. How can I access my email account?
  8. Tutorial on how to use the email client
  9. Where are my document files stored?
  10. Can I use a USB thumb (jump) drive?
  11. How do I access the university’s wireless network?
  12. How do I forward my Law School email?
  13. What are the Law Schools computer recommendations?
  14. What are the Law Schools PC & Macintosh requirements for Exam4?
  15. Does UM Law School offer spam filtering for student email?
  16. What software does the University of Miami offer to students?




  1. Where is the School of Law Service Desk located?
    The Information Technology Service Desk, located in Room C-118 in the Law Library, provides computing assistance to members of the Law School community. The staff can also be reached by calling (305) 284-5297 or by e-mailing help@law.miami.edu. Help Desk hours are:

    Monday – Friday

    8:00 a.m. – 8:00 p.m.

    Saturday

    10 a.m. – 6:00 p.m.

    Sunday

    12 p.m. – 8:00 p.m.


  2. How do I login to the School of Law network?
    When presented with the login prompt:
    Enter your login name: {User Name:} then press the TAB key or click on the {Password:} box.
    Now type your Password. You will NOT see the characters as you type them.; Press ENTER when finished.
    Your Login Name is the first letter of your first name, followed by your entire last name.
    (i.e. John Doe c23456789 = jdoe)
    Your initial password is your “c” number
    (c########).

  3. What is my UMID or Cnumber?
    This is your official University of Miami identification number. It is also known as your “C” number. The Law School uses this number as part of your network login credential.

  4. Where are the network printers located?

    UPrint Printer Locations (printer only function)

    UPrint Copier Locations (print/copy/scan  function)

    • IT Service Desk C118
    • Copy Room D232
    • Copy Room D332
    • Computer Lab G391
    • Copy Room D135
    • Copy Room D147
    • Copy Room D232
    • Copy Room D332
    • UMLR - for UMLR only (B347)
    • IALR - for IALR only (D335)
    • Moot Court Board - for Moot Court only (F401)

  5. How do I configure my laptop to print wirelessly via UPrint?
    http://www6.miami.edu/UMH/CDA/UMH_Main/0,1770,56778-1;63377-3,00.html

  6. Where can I find Library Maps?
    Please Click Here to access the Law Library Maps.

  7. How can I access my email account?
    Go to www.law.miami.edu and click on the Student Email link on the bottom right. Student Email
    Your email address is: {LOGIN NAME}@students.law.miami.edu.
    Example: jdoe@students.law.miami.edu

  8. Tutorial on how to use the email client:
    Email Tutorial

  9. Where are my document files stored?
    Your default file location is “My Documents”. You have the ability to save, erase, copy, and make subdirectories in this space. Anything that is stored here is private to your account. Remember: In order to gain access to your “My Documents” directory, word processing programs and e-mail, you must first login with your personal LOGIN NAME and PASSWORD.

  10. Can I use a USB thumb (jump) drive?
    If you are using a USB portable drive, please log out of the work-station, insert USB drive then re-login. The USBthumb drive will be assigned drive letter (D:\).

  11. How do I access the university’s wireless network?
    Click here for WirelessCanes Information in pdf

  12. How do I forward my Law School email?
    Students are expected to read their Law School emails by using the email system provided to them by the Law School. Although the Law School allows students to forward their school email to another email service provider, it is highly discouraged. The Law School has experienced difficulties forwarding emails to other email service providers. On several occasions these email service providers have blocked the Law School or the University from sending emails to them. The Law School does not control how these email service providers manage their systems; nor the reason for blocking us. We can only guarantee delivery of email messages to the Law School email system. Unfortunately, this is a problem that other major universities are experiencing as well. Instructions on how to forward student emails to another email service provider can be found at the Law School’s website, however, students may do so at their own risk.
    To forward your email click here.

  13. What are the Law Schools computer recommendations?
    Click Here for the Law Schools computer recommendations.

  14. What are the PC & Macintosh requirements for Exam 4?

    Click the link below for Exam 4 System Requirements and other FAQs.

    http://64.84.16.214/extegrity/UserGuide.asp


  15. Does UM Law School offer spam filtering for student email?
    For detailed instructions including screenshots about IronMail spam filtering click here.

  16. What software does the University of Miami offer to students?
    A list of software offered by the University of Miami to students can be found at http://www.miami.edu/software. Some software is offered for free and some require a fee. Should you have any questions about software purchase please contact University of Miami’s Technology Product Center at 305-284-3961

EXAM4 IMPORTANT UPDATE

Exam4 no longer supports Windows XP or Tiger for Macs. Below is a list of what Exam4 currently supports.


Computer hardware and operating system requirements


Exam4 requires a laptop or desktop computer with:


  • Supported operating systems:
    • Microsoft Windows Vista
    • Microsoft Windows 7
    • Apple Macintosh OS X 10.5 Leopard
    • Apple Macintosh OS X 10.6 Snow Leopard
    • Apple Macintosh OS X 10.7 Lion

  • 10 MB free hard disk space (a very small amount).
  • Network connection and/or working USB port (as required by your institution).
  • Minimum 800x600 screen resolution.
  • Virtual operating systems are not supported.

Please visit Exam4's website and click on FAQ & User Guide under Law Schools for further information.


Fall 2011 Help Desk Reading Period / Holiday Hours

November 28 through December 13
8:00AM to 12:00AM

December 14 through December 16
8:00AM to 8:00PM

December 17 and December 18
10:00AM to 6:00PM

December 19 through December 22
8:00AM to 6:00PM

December 23 through December 27
CLOSED

December 28 and December 29
8:00AM to 6:00PM

December 30 through January 2
CLOSED

January 3
Regular Hours

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